​1. Refund Policy

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Please note that we do not offer refunds for completed sessions or missed appointments under any circumstances.

 

2. Deposit & Cancellation Policy

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A non-refundable deposit is required at the time of booking to secure your appointment.

• Cancellations made more than 3 days (72 hours) before your scheduled appointment will be eligible for a deposit refund or transfer.

• Cancellations made within 3 days (72 hours) of the appointment will result in a forfeiture of the deposit, as this time is reserved specifically for you.​

• No refunds are given for same-day cancellation or missed appointments.

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3. Rebooking Policy

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• You may reschedule your appointment up to 48 hours in advance.

• Rebooking within 48 hours of your appointment is not allowed and will be treated as a late cancellation.

• No refunds are provided for appointments that are rebooked, cancelled late, or missed.

We appreciate your understanding and cooperation in helping us manage our time and serve all clients fairly.

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4. Late Policy

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We kindly ask that you arrive on time for your appointment.

• If you arrive more than 10 minutes late, your session may be cancelled at the discretion of the practitioner.

• In such cases, no refund or transfer of deposit will be offered.

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