Privacy Policy

At Sakinah Health Hub, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information, in full compliance with the UK General Data Protection Regulation (UK GDPR).

 

1. Who We Are

 

Sakinah Health Hub is a UK-based cupping therapy provider, CMA-approved in Unani medicine, offering safe, holistic care. We are committed to maintaining your trust and protecting your personal data at all times.

 

2. What Information We Collect

 

We may collect the following personal and health-related information:

- Full name and contact details (phone number, email)

- Relevant medical history or health concerns

- Appointment and treatment records

- Payment or invoicing information (if applicable)

 

3. How We Use Your Information

 

Your data is used to:

- Manage appointments and provide appropriate treatment

- Ensure treatments are safe and tailored to your needs

- Communicate important updates or appointment reminders

- Maintain clinical records in line with UK health standards

 

4. Sharing Your Information

 

We do not sell or share your data with third parties. Information may only be disclosed:

- If required by law or regulatory authorities

- If referred to another healthcare provider, with your consent

 

5. Data Storage & Security

 

We store your data securely, either digitally (encrypted systems) or physically (locked files). Records are retained for at least 7 years, in accordance with UK legal and clinical guidelines, after which they are safely destroyed.

 

6. Your Data Rights

 

Under UK GDPR, you have the right to:

- Access your personal data

- Request corrections or updates

- Request erasure (where legally allowed)

- Withdraw consent at any time

- File a complaint with the Information Commissioner’s Office (ICO)

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7. Contact Us

 

If you have any questions or requests regarding your data, please contact:

 

Email: 

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